Call our Medical Intake Team at (585) 325-5260, ext. 1041 to make arrangements for an Intake appointment. This appointment is free and will take just twenty to thirty minutes. Your financial and medical history will be discussed. We may find that you qualify for, and we can refer you to, other free or low-cost medical programs within the community. If your Intake appointment determines that you qualify for services at the Center, a physical will be scheduled. In most cases, a physical will cost $25. However, all following medical visits are $10. Payment is due at the time of appointment.
Fully licensed and accredited medical professionals provide our services. The majority are volunteers. Some give time from current practices, while others are newly retired, but volunteer time to care for Center patients. Medical students from the University of Rochester see Center patients on Tuesday evenings, but are supervised by fully licensed, on-site Medical School physicians.
St. Joseph's Neighborhood Center is usually able to see a new patient for the Intake appointment within one week of your call. If you qualify for services, a physical may be scheduled within the next week. We are open Tuesday, Wednesday, and Thursday evenings for appointments, as well as Monday through Friday for daytime appointments.
In order to receive dental care at the Center, we ask you to schedule the Intake appointment and schedule your physical; once you are enrolled as a client, you are welcome to schedule your first dental hygiene appointment.
Please call us as early as possible, if you cannot make your scheduled appointment. In fact, due to high demand for our services, we have initiated a NO SHOW policy. If you miss two appointments without calling to cancel, you will be charged $10. After a third no show/no call, a $20 fee must be paid before an appointment can be made and we will assess your status as a patient.
Clients enrolled as patients of the Center are able to receive prescriptions at the Center. If you do not qualify for services at the Center, we are able to refer you to other prescription programs.
The Counseling and Community Services Program of the Center provides psychiatry and counseling service for individuals and families who do not have required insurance. Counseling clients are expected to have a primary care physician or to arrange for medical health care at the Center. This program has a separate Intake process. Call 325-5260, ext. 1024 to begin this process.
The Center's policy is that clients receiving counseling through the Center may also receive psychotherapeutic medications. You must be enrolled as a Counseling client to receive medications.